Contact Us
Contact
support@brissleatherstudio.com
Faq
Can I customize my leather product ?
We offer customization options for many of our products. You can choose colors, sizes, and even add personalized engravings.
How should I care for my leather items?
To keep your leather products in great condition, clean them with a soft cloth, avoid exposure to direct sunlight, and use a leather conditioner periodically
What is the typical turnaround time for custom orders
Custom orders typically take 2-4 weeks, depending on the complexity and current workload. We’ll keep you updated throughout the process!
Are your leather materials sustainably sourced
Yes, we prioritize sustainable practices and source our leather from reputable suppliers who adhere to ethical standards.
What if I’m not satisfied with my purchase?
Our satisfaction is important to us. If you’re not happy with your purchase, please contact us within 14 days for a return or exchange.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email so you can easily monitor its progress.
What should I do if I have a problem with my order?
If you encounter any issues with your order, please contact us immediately. We’re here to help resolve any concerns you may have.
Is it possible to order a matching set of products?
Yes! We can create matching sets, such as bags and wallets or belts and accessories. Just let us know your preferences, and we’ll help you design a cohesive look.